V.I.P. stands for visually impaired people who are VERY IMPORTANT PEOPLE. We want to provide low vision community education, assistive technology, support and mentoring.
Verizon Wireless works honored for exceptional customer service
V.I.P. CEO William Bowman awards Peebles Austin with a customer service award. Austin works at the Verizon Wireless on Ann Street in Montgomery, Ala.
Austin goes out of her way to help sight-impaired customers find phones with large print and different talking features. She also assists with activating the phone and making sure the customer is familiar with the account.
LeDonna Bell honored
LeDonna Bell, an employee at JC Penny received a V.I.P. Customer Service award for assisting customers with special needs and greeting all customers with a smile.
She has a wonderful personality and is very outgoing. V.I.P. CEO William Bowman recalls, "She is the only one that has ever helped me in the last 10 years that I've shopped here."
What We Offer
1) Low vision community educational programs, conferences and assistive technology demonstrations and expos
2) Support groups, mentoring and advocacy
3) Site and Structural modifications for churches, businesses, etc. for public access
4) Consultations for the visually impaired and low vision evaluations on assistive technology for the visually impaired
5) We provide information and referrals for magnification devices
6) Customer service training and workshops to better acommodate the visually impaired customer