Verizon Wireless works honored for exceptional customer service

V.I.P. CEO William Bowman awards Peebles Austin with a customer service award. Austin works at the Verizon Wireless on Ann Street in Montgomery, Ala.

Austin goes out of her way to help sight-impaired customers find phones with large print and different talking features. She also assists with activating the phone and making sure the customer is familiar with the account.

She does all this work with a smile. She doesn't seem to worry about how long it takes. She is very special.